"Dear Dr. Sala," writes a listener. "First and foremost, I'm mad. Really mad at my life. It's the pits. All of my life, God has been unfair to me. He put me in a dysfunctional family, made me endure things you wouldn't imagine possible and made me ugly. I feel so ugly because people respond to me in a way that I don't like." The last sentence reads, "I wrote this as a last resort." And it is signed, "Whipsawed by Confusion."
